IMAP is the preferred email account protocol because it lets you access your mailbox from multiple devices. When prompted as to whether or not you should save data, select "yes".Migrate from POP3 to IMAP when using Microsoft Outlook With the POP account selected in the Accounts Preferences Pane, click the minus (-) button in the lower left. Right-click the POP account, and then select "Settings." from the popup menu. Once you have verified that the Inbox, Sent folder, and Storage Folders are all within the IMAP folder as you expect, only then should you delete the POP account from Postbox. Windows 8 and higher: Open a Windows Explorer window and choose "View Tab → Options → Change Folder and Search Options → View Tab → Show hidden files and folders, then click the Apply button".ĬOPY (don't move) the POP account's storage folder to the desired backup location. Windows Vista / 7 - Open a Windows Explorer window and choose "Organize → Folder and Search Options → Folder Options → View (tab) → Show hidden files and folders". Note: The AppData folder is folder is a hidden folder to show hidden folders: Users\username\AppData\Roaming\PostboxApp\Profiles\\Mail\ To access it, open the Finder, hold the Option key, then select Library from the Go menu.) (Note: In macOS the Library folder is hidden. ~/Library/Application Support/PostboxApp/Profiles//Mail/ Quit or exit from Postbox so that it is no longer running. Prior to deleting the POP account, it would be wise to make a backup, just in case. Repeat this process for each POP Storage Folder.Ĭreating a Backup Before Deleting the POP Account Then inspect both the source and destination folders to ensure that the message counts are the same. Do not check for mail, do not compose messages, just let the COPY process complete. WAIT for the copy process to fully complete. Drag one POP storage folder to the desired location within IMAP storage folders. Expand the storage folders so that you see both at one time. Select the Account Group that contains both accounts, then in the Folders Pane below, you'll see the storage folders for both accounts. Repeat the process used for Sent folders with the Archive folders.įor POP storage folders, you can copy over entire folders at one time. Repeat this process in batches of 500 at a time, until all of the sent messages are copied over. Within the Sent folder, select about 500 messages, right-click and then select "Copy To." from the popup menu, and then navigate to the IMAP sent folder. Repeat this process until the Inboxes match, and verify that the content in the IMAP Inbox is loading okay.įor the Sent folder, since this folder is not synced, you can copy the Sent messages from the POP account to the IMAP account without risk of duplication. If you see a message in your POP inbox that is not within your IMAP Inbox, then right-click the message, select "Copy To." and then navigate to the IMAP Inbox. This will allow you to compare the POP Inbox vs. Next, right-click the IMAP Inbox and select "Open in New Window". * You will have storage folders in your POP account that are not in your IMAP account, because only POP Inboxes sync with the server, not storage folders. * Your POP Sent folder may have more messages than your IMAP Sent folder, because only POP Inboxes sync with the server, not Sent folders. * Your POP Inbox may have more messages than your IMAP Inbox, depending on how you had the POP account setup in Postbox. What you will most likely find is the following: Go into Preferences/Options > Accounts and then clearly label your POP account with "POP" and your "IMAP" account as IMAP. Next, we'll need to rename the accounts, so that you can differentiate between the POP and IMAP Accounts. Organize your accounts in the accounts pane via drag and drop so that they appear in the same group, then Restart Postbox. Since we'll be copying messages, it will be easier if both are organized within the same Account Group. Enter your name, email address, and password, then use the automated suggestions for IMAP, or enter the correct IMAP settings in the account setup window.Īt this time you will have your account setup as both POP and IMAP within Postbox. Go to the File menu and select New > Mail Account. The account must setup as IMAP along side the POP version, and then content must be copied from the POP account to the IMAP account. This article will outline how to switch an account from POP to IMAP. Note that you cannot convert an existing account from POP to IMAP. At Postbox, we always recommend that you setup your accounts as IMAP instead of POP for all the reasons outlined in this article:
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